Microsoft Dynamics 365,
a business solution for the next generation
Microsoft Dynamics 365 is the latest in Microsoft’s integrated business solution on cloud, combining Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM), alongside additional features such as Microsoft Flow and Microsoft PowerApps.
Improve your business by visualizing outcomes before they happen, using data-driven insights.
Comprehensive customer overviews allow decision makers to create lasting engagements with their customers.
Optimize your business processes and procedures; automate the mundane; utilize the power of AI-driven workflows.
Understand what you business looks like from 10,000 feet in the air. You are in control with all the right information at your fingertips.
The following business applications (Apps) are included in Microsoft Dynamics 365:
The latest version of Microsoft Dynamics NAV (successor to NAV 2018) provides powerful ERP capabilities for mid-sized companies.
The latest version of Microsoft Dynamics AX (formerly named AX7) provides powerful ERP capabilities for enterprises.
Unify digital, in-store, and back office operations for an optimized retail operations, delivering an immersive shopping experience for customers.
Hire the right people and set a seamless on boarding experience that accelerates employees’ productivity and success through a collection of intelligent HR cloud services.
With dashboards that enhance insights on leads and customer relationship, Dynamics 365 for Sales (formerly Dynamics CRM Online) allows salespeople to concentrate on building pipelines for increased sales.
By consolidating all the necessary information, Dynamics 365 for Customer Service (formerly Dynamics CRM Online) allows reps to provide better service to customers by scripting and having instant access to valuable information.
Dynamics 365 for Project Service Automation (formerly Dynamics CRM Online) helps project-based businesses with planning, scheduling, and collaborative capabilities to manage projects profitably.
Field service teams will enjoy the benefits of optimized scheduling and resource allocation. With mobile capability, technicians will have access to real-time information regardless of where they are located.
Marketing content, data, and processes are unified with Dynamics 365 and Adobe Marketing Cloud to provide engaging customer experiences.
Based on data captured in Dynamics 365, Microsoft PowerApps, along with Microsoft Flow allows users to create, modify, publish, and leverage mobile apps.
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